Mother’s day glossy mug

Thank you for choosing Joys Book Corner. We strive to provide you with the best possible shopping experience. To ensure your satisfaction, we offer a generous return policy.

Return Eligibility

• Items must be returned within 30 days from the date of purchase.
• Items must be in their original condition, unused, and with all original tags and packaging intact. 
• Digital products (e.g., eBooks, audiobooks) are non-refundable once downloaded.

Return Process

1. Contact our customer service team within the return window to initiate a return.
2. Provide your order number and reason for return.
3. You will receive instructions on how to return your item(s).
4. Shipping costs for returns are the responsibility of the customer, unless the return is due to our error (e.g., wrong item shipped).

Refunds

• Refunds will be issued to the original payment method within 3-5 business days of receiving the returned item(s).
• Shipping costs are generally non-refundable, unless the return is due to our error.

Exceptions

• Custom or personalized items are generally non-refundable.
• Sale items may have restrictions or exclusions from the return policy.

Please note that this return policy is subject to change without notice. For the most up-to-date information, please refer to our website.

By placing an order with Joys Book Corner, you agree to these terms and conditions.

If you have any further questions regarding our return policy, please don't hesitate to contact us.