Returns & Refund Policy
Effective Date: 05-05-2026

At Joy’s Book Corner, we want you to be satisfied with your purchase.

1. Return Eligibility

You may request a return if:

• The item is unused and in original condition

• The return request is made within [7–14 days] of delivery

2. Non-Returnable Items

The following items are not eligible for return:

• Digital products (if applicable)

• Opened or used books

• Personalized or custom items

3. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Contact us within 48 hours of delivery

• Provide photos as proof

We will offer a replacement or refund.

4. Refund Process

• Once your return is approved, refunds will be processed within [5–10 business days]

• Refunds will be issued via the original payment method

5. Shipping Costs

• Return shipping costs are the responsibility of the customer

• Original shipping fees are non-refundable (unless the error is ours)

6. How to Request a Return

Email us at: [Insert Email]
Include:

• Order number

• Reason for return

• Photos (if applicable)

7. Exchanges

We currently do/do not offer exchanges. [Edit as needed]

8. Contact Us

For any questions:
Email: [Insert Email]
Phone: [Insert Phone]