Returns & Refund Policy
Returns & Refund Policy
Effective Date: 05-05-2026
At Joy’s Book Corner, we want you to be satisfied with your purchase.
1. Return Eligibility
You may request a return if:
- The item is unused and in original condition
- The return request is made within 14 days of delivery
2. Non-Returnable Items
The following items are not eligible for return:
- Digital products (if applicable)
- Opened or used books
- Personalized or custom items
3. Damaged or Incorrect Items
If you receive a damaged or incorrect item:
- Contact us within 48 hours of delivery
- Provide photos as proof
We will offer a replacement or refund.
4. Refund Process
- Once your return is approved, refunds will be processed within 7 business days
- Refunds will be issued via the original payment method
5. Shipping Costs
- Return shipping costs are the responsibility of the customer
- Original shipping fees are non-refundable (unless the error is ours)
6. How to Request a Return
Email us at: joysbookcorner22@gmail.com
Include:
- Order number
- Reason for return
- Photos (if applicable)
7. Exchanges
We do not offer exchanges.
8. Contact Us
For any questions:
Email: joysbookcorner22@gmail.com